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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kathy willis

September 16, 2026

5  out of  5
rating by kathy willis
"They are there to help with any need you may have. Very efficient"
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Colleen Johnson

September 15, 2026

5  out of  5
rating by Colleen Johnson
"Athena is the best! She always makes us feel comfortable, answers all our questions and has time for us! We’ve worked with her for over 25 years and am impressed with her knowledge and dedication to her State Farm customers. She is definitely a wonderful representative of State Farm!"
We responded:
"Thank you so much for your kind review! So happy to hear that Athena is taking such good care of you. We appreciate your business. "
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Ken G

September 10, 2026

5  out of  5
rating by Ken G
"Lori Moore State Farm in Yorba Linda, California, is amazing. I've been a client with this office for over 30 years. Lori Moore and her associates have always been there for me and my family. I would highly recommend Lori for all your insurance needs."
We responded:
"Thank you Ken for your review and entrusting us to take care of protecting your family! We appreciate you!!"
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Amy Lu

September 10, 2026

5  out of  5
rating by Amy Lu
"First I want to say how wonderful it is to still talk to a live person! Athena was very helpful in assisting me with updating some things for my home owners insurance. Athena made the process easy for me and also gave me helpful tips. I highly recommend Athena from Lori Moore State Farm office to anyone looking for a great helpful agent!"
We responded:
"Thank you Amy for your kind review! "
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Brooklyn Jespersen

September 9, 2026

5  out of  5
rating by Brooklyn Jespersen
"Athena has always been incredibly helpful. She's always very kind and answers my questions thoroughly. She's also extremely knowledgeable and is able to explain where I can find certain information in my policy. I highly recommend going here for insurance needs."
We responded:
"Thank you Brooklyn! "
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Mackenzy Jespersen

September 6, 2026

5  out of  5
rating by Mackenzy Jespersen
"The person that answered the phone, Athena, was very helpful and kind."
We responded:
"So happy to hear you had a good experience!"
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Linda Rattner Nunn

August 26, 2026

5  out of  5
rating by Linda Rattner Nunn
"I always get great service when I call my State Farm agent."
We responded:
"Thank you Linda for allowing us to handle your insurance. We appreciate your support!"
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DefiantStudiosTV

August 26, 2026

5  out of  5
rating by DefiantStudiosTV
"This office is the easiest to work with! We’ve been with Lori for years and her staff is quick to get us what we need. Athena is always helpful with our quotes and keeping us updated with our policy changes."
We responded:
"Thank you for your continued support of our agency! We value you and your business!"
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Cameron Pratt

August 24, 2026

5  out of  5
rating by Cameron Pratt
"Great Agent, Great Team, excellent customer service."
We responded:
"Thank you Cameron for the nice review and thank you for your support."
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Athena Arguello

August 19, 2026

5  out of  5
rating by Athena Arguello
"Great agency, agents have always been extremely helpful and friendly."
We responded:
"Thank you Athena! We appreciate your business and trust in our Agency."
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Amy Paulino

August 11, 2026

5  out of  5
rating by Amy Paulino
"Prompt, knowledgeable, friendly service. The staff in Lori’s office are awesome!"
We responded:
"Thank you Amy! We appreciate you and your trust in us for handling your insurance needs. "
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Mark Hanson

July 31, 2026

5  out of  5
rating by Mark Hanson
"Great customer service"
We responded:
"Thank you Mark! We appreciate you!"
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Sonia Churchfield

July 30, 2026

5  out of  5
rating by Sonia Churchfield
"So nice"
We responded:
"Thank you!"
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Terri Larson

June 12, 2026

5  out of  5
rating by Terri Larson
"Great customer service! Quick and easy! Athena is the best!"
We responded:
"Thank you Terri for your kind review! We appreciate you!!"
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Thomas Pokladowski

June 8, 2026

5  out of  5
rating by Thomas Pokladowski
"Always a great experience with this office. In particular, Office Associate Athena Hanson is incredible. She is very knowledgeable, always helpful, and very timely in responding to questions or concerns. I cannot image using any other office, or company, for my property and casualty insurance needs."
We responded:
"We really appreciate the kind review and your trust in our office. We are so grateful for your loyalty!"
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Gles Ancheta

May 30, 2026

5  out of  5
rating by Gles Ancheta
"Athena was extremely quick and efficient in fulfilling my request. She was professional, responsive, and made the entire process smooth and hassle-free. I appreciated her prompt communication and attention to detail. Excellent customer service—I would highly recommend working with Lori Moore’s office for your insurance needs."
We responded:
"Thank you so much for your review and for being such a valued customer to us!!"
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Alisa Rendon

April 29, 2026

5  out of  5
rating by Alisa Rendon
"We have been with Lori’s office for 28 years. The customer service is excellent. Athena is always there to answer your questions and help you when needed. I don’t think I deal with any other office for anything that is as easy to call and get whatever you need done. Always appreciate their professionalism. A+! Thank you!"
We responded:
"Thank you so much for the kind words. We appreciate you and it is our pleasure to handle your insurance needs all these years!
"
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Monica Chapin

March 31, 2026

5  out of  5
rating by Monica Chapin
"Athena is always quick to help with our needs, even when our children are in need She is quick to respond. Always making our experience easy! Thank-you Athena! Decades of 5 star help!!"
We responded:
"Thank you for review! Athena is the best! So glad she has been so helpful all these years. "
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Jason Blake

March 23, 2026

5  out of  5
rating by Jason Blake
"We have been customers of Lori Moore’s office for over 20 years. Our experience has always been very positive. Lori, Athena and Sonia are always very responsive and always give personalized and timely service. We highly recommend this office for home and auto insurance."
We responded:
"Thank you Jason for your kind words. We appreciate you and your business all these years!"
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Helen Desanto

March 19, 2026

5  out of  5
rating by Helen Desanto
"They are very professional and the office is clean I would recommend this office. Athena is very nice and very professional and knowledgeable"
We responded:
"We appreciate your continued trust with your insurance needs. Thank you for the review!"
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Buz Courtois

March 16, 2026

5  out of  5
rating by Buz Courtois
"Hooked up with lori around 1989.its been a pleasant experience"
We responded:
"Thank you so much for allowing us to handle your insurance needs all these years. We appreciate you and your trust in our Agency. "
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Dyann Hawkins

March 9, 2026

5  out of  5
rating by Dyann Hawkins
"Great service; great agents. Highly recommend!"
We responded:
"Thank you Dyann for your review of our agency! We appreciate you and your business!"
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Eduardo Ordorica

March 6, 2026

5  out of  5
rating by Eduardo Ordorica
"Excellent agent, always responsive & on top of things. I particularly enjoy dealing with Athena Hanson."
We responded:
"Thank you for your kind review and trusting us to take care of your insurance needs. "
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rick lumsden

March 5, 2026

5  out of  5
rating by rick lumsden
"I have been insured by State Farm for over 40 years. I am presently working with Lori Moore’s office and they continue to provide me with superior service. I work directly with Athena Hanson and she is very careful to make sure that I am provided with the discounts due me for being a loyal State Farm customer. As a result I have had no reason to ever look elsewhere for my insurance needs (three cars, 2 homes, earthquake, personal liability, etc.) I have recommended them to friends and family."
We responded:
"Thank you for being such a loyal State Farm customer! We appreciate you!"
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SYLVIA Dominguez

February 17, 2026

5  out of  5
rating by SYLVIA Dominguez
"Great customer service!"
We responded:
"Thank you Sylvia for allowing us to handle your insurance needs for over 25 years. It is our pleasure helping you and your family. "